For more information on our company, services or procedures please see the following.
Still have a question? Send us an email or give us a call and we'll be happy to help.
Due to the global Covid-19 pandemic we are currently not employing cleaning staff. We can't wait to hire, so when we are you'll hear about it here first! Keep checking back for updates!
We have included loads of useful information about our services across the website. If you are still unsure of something please check out our FAQ's. If we've forgotten something send us a quick email and say hello.
We love our clients and our clients love us! If any issues arise we want to know about it straight away so we can fix it straight away. It's as simple as that. Read what our current and past clients have to say here.
Green Squirrel Cleaning currently provides it's cleaning services to the Western and Inner suburbs of Melbourne, Victoria:
Please note the list below is a generalised list and some suburbs may be missing. If your suburb is not listed below but you think it should be covered please give us a call and we'll let you know.
Our Motto is and always will be:
We know that our cleaning services are not the cheapest on the market and we want you to understand why this is the case.
With knowledge comes power. The power to choose what's best for your home and family.
Not all cleaning service providers are the same. Depending on the structure of the business there can be a considerable difference in overheads.
Green Squirrel Cleaning is a cleaning company.
We believe additional overheads are necessary to provide excellent cleaning services time after time.
"A couple of years ago we went on holiday and wanted our cleaner to come once whilst we were away so that the house was clean for us to come home to. They agreed but then never showed up even though I had already paid her. When questioned she said she forgot! When she did next come she had also forgotten she had already been paid and insisted that it was me that was wrong. I paid her again to get her to leave and told her not to come back. I googled local cleaners that evening and Green Squirrel Cleaning's ad came up. We'd never had a company before but wanted someone with some decency and have never been disappointed." Linda, Essendon |
"Our last cleaner was always rescheduling or rushing to finish early. We even had to constantly message to make sure she was coming or not! Green Squirrel Cleaning has never let us down. I'd rather pay extra to not have the drama". Jenny, Taylors Hill |
"We've used 2 agencies for our cleaning over the years and they were both the same. Don't take any responsibility for the quality of work their contractors produce. When we made a small complaint they acted like we were causing trouble for them! It wasn't a big deal and I wasn't that upset about it, I just wanted to make sure it didn't happen again. When Laura from Green Squirrel Cleaning came to meet us she was really upfront and honest and simply said if there is ever anything however small or silly it may seem just let her know. She can't correct it if she doesn't know! Mark, Melton |
"We had a cleaner from an agency for just over a year. She was great and they were great to deal with until the lady decided to get a different job. We didn't get told until the afternoon the day before our next service that someone new would be coming. I wasn't happy because I had plans the next day and would have liked to be home to meet the new person and show them around. I asked why I wasn't told sooner and they told me it was their policy to wait until a contractor has finished before informing their clients of the replacement so as to avoid the risk of losing the client. Their contractors were forbidden to say anything to the clients too. Maybe if they treated their workers with respect and didn't assume they would take clients with them when they leave maybe they wouldn't be leaving. Belinda, Sunshine |
Being a cleaning person or working for an agency can seem great at first, choose your own hours and work how you want to.
But overtime they realise they would be financially better off being employed.
Not to mention the emotional and mental strain the reality of this type of work can bring.
Eventually the result is always the same.
The individual finds better employment, standards/ work ethic aren't high enough or the agency sends someone you don't like.
In the end it's always the client that loses out.
CLEANING PERSONS | |
Usually uses clients own cleaning products & equipment | |
Insurance can be expensive especially excess so individuals often go without | |
Individuals own responsibility to keep Police Checks and Working With Children Checks valid & kept up to date | |
Usually has to charge less than what they can make if they were employed | |
No Superannuation Contributions and is not earning enough to salary sacrifice | |
Have to put aside and pay their own PAYG tax | |
Work cover insurance can be expensive so individuals are often not covered | |
Have to use public transport or their own vehicle to get to and from clients homes. | |
Up to the individual to ensure they maintain a high quality of work | |
Have to purchase and work in their own clothing | |
Have to find their own clients and often have periods of no work | |
Has to hope that the clients they take on are good people, with good intentions who won't take advantage of them | |
Has to work on their own which can become lonely over time | |
If a cleaning person is on holiday, unwell or finds other work the client has to go without or has to look for a replacement |
CLEANING AGENCIES | |
Usually uses clients own cleaning products & equipment | |
Usually provides insurance but often ask contractors to contribute to the cost | |
Normally ensure that Police Checks and Working With Children Checks are valid & are kept up to date. | |
Staff are independent contractors so are able to be paid lower than the CSA 2010 | |
Do not have to pay Superannuation contributions | |
Independent contractors have to put aside and pay their own PAYG tax | |
Businesses who sub-contract are not required to have work cover insurance | |
Independent contractors are not entitled to employee car/ travel allowances so have to use their own vehicle or PT | |
Don't provide training or standard quality. If they get a complaint they | |
Independent contractors have to purchase and work in their own clothing | |
Agencies provide work for independent contractors but pay per job not hourly | |
Agencies do not meet the client in person so contractors has to hope they are walking into a safe environment | |
Independent contractors usually work on their own which can become lonely | |
If an independent contractor is unavailable an agency will just send someone who the client has not yet met |
GREEN SQUIRREL CLEANING | |
All cleaning products & equipment provided by company | |
Provides full insurance at no extra cost to the employee | |
Ensures that Police Checks and Working With Children Checks are valid & are kept up to date | |
Pays employees hourly in line with the Cleaning Services Award 2010 | |
Pays employees Superannuation on their behalf | |
Withholds and pays PAYG tax on their employees behalf | |
Has work cover insurance so employees are covered if they are injured at work | |
Provides & maintains the vehicles needed to transport employees & equipment to clients homes | |
Ensures employees are fully trained & is responsible that high standards are met | |
Provides uniform tops so employee clothes are not stained or damaged | |
Advertises their cleaning services so employees have constant work | |
Checks and ensures as best they can that the homes they are sending their employees to are safe environments | |
Provides a supportive, inclusive and team based work environment | |
Has other employees/ teams to cover if an employee is away on holiday, is unwell or resigns |
Our cleaning services are charged per property not on a hourly basis. This ensures that we always have the time to complete all the cleaning tasks required.
Life can get busy and sometimes the kitchen is in worse shape than normal or you haven't had the time to tidy up the kids toys the night before!
We don't ever want to have to leave a property unfinished because the client only requested 2 hours and we have another client to get to.
Property consultations are a valuable tool to assess your home from a professional perspective.
There's no need to clean like crazy beforehand, we are not there to judge. We would actually prefer it if you didn't! We want to see your home at it's worst so we can help you keep it at it's best.
We understand that many of us have household budgets to stick to. If this is a concern talk to us about how we can split your property into sections to make your services as affordable as possible.
TO ARRANGE YOUR FREE PROPERTY CONSULTATION
OR CALL 0490 700 946